Terms and conditions
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About these terms
These terms apply to all waste clearance services provided by Clear It. By booking a clearance with us, you agree to these terms.
Quotes and pricing
All quotes are based on photos provided by the customer. Quotes are fixed unless the actual volume of waste is materially different from what was shown in the photos, in which case we will discuss any price adjustment before proceeding. We reserve the right to decline a job if the waste is significantly more than quoted.
Booking and cancellation
Bookings are confirmed via WhatsApp or telephone. If you need to cancel or rearrange, please give us as much notice as possible. We reserve the right to charge for abortive visits where we arrive and are unable to carry out the work through no fault of our own.
Customer responsibilities
You are responsible for ensuring that all waste presented for collection is legally yours to dispose of. You must not present hazardous materials, asbestos or clinical waste for collection. You must ensure safe access to the waste.
Waste disposal
We are a registered waste carrier (CBDU604226) and dispose of all waste at licensed facilities. We can provide a waste transfer note on request.
Liability
We take reasonable care when carrying out clearances. We are not liable for pre-existing damage to property. Any claims for damage caused by our team must be reported within 24 hours of the clearance.
Governing law
These terms are governed by the laws of England and Wales.